This guide covers online and offline logistics, helping you understand how to set up delivery methods and choose suitable logistics services to enhance the customer shopping experience.

What Are Online and Offline Logistics?

• Online Logistics: Refers to logistics services integrated via API with third-party providers. These systems typically automate shipping selection, order tracking, and status updates. Customers can track their deliveries in real time, logistics providers handle the shipping, and the system automatically updates the delivery status. Merchants only need to select their preferred logistics partner and configure the shipping rules.

• Offline Logistics: Refers to shipping managed manually by the merchant. The merchant selects the delivery method for each order and updates the shipping status manually.

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